I know I’ve left a review in the past but it’s worth a second.
You don’t typically expect a lot from insurance agents beyond having a policy and hoping they will help when you have an incident. But Steve Martinez, Shelly, and his office go above and beyond any expectations. I’m my years with them, they outshined any other customer service experience I’ve ever had, especially in the insurance world.
My family now live out of their region and but often think of their specific office when I have need for updates or change with my current rep. Now, I’ve not had any negative experiences with my current office or other StateFarm offices, but Steve Martinez and his team treated us like we were important and not just another plan and left a memorable impact in a positive light. Highly recommend.